AHA World Campus

#1

Which of the following is not considered an essential soft-skill trait for effective supervisors?

A. Productivity

B. Character

C. Attitude

D. Honesty

#2

Which of the following are examples of hard issues in the workplace?

A. Poor Quality

B. Low Production

C. Emotional Intelligence

D. A and B

#3

Supervisors are effective because of who they are ____________________.

A. On the Outside

B. At Work

C. On the Inside

D. A and B

#4

Supervisors who display strong character typically:

A. Show compassion for their employees

B. Are honest and fair

C. Display self - discipline in the workplace

D. All of the above

#5

The quote “If people do not believe in the messenger, they will not believe the message” best relates to which soft-skill trait?

A. Competence

B. Security

C. Attitude

D. Honesty

#6

Positive attitudes in the workplace lead to:

A. Improved communication

B. Increased stress

C. Increased teamwork and morale

D. A and C

#7

When supervisors are ______________________, they drain employees’ energy as attention shifts away from company goals and toward the supervisor’s behavior.

A. Insecure

B. Incompetent

C. Dishonest

D. A and B

#8

Which of the following does not increase competence?

A. Showing up on time and being prepared every day

B. Continuing to learn and improve

C. Inspiring your team

D. Dismissing mistakes

#9

Which of the following traits are common among insecure supervisors?

A. Providing security for others

B. Taking more from employees than they give

C. Limiting the growth of their best people

D. B and C

#10

Secure supervisors are able to believe in others because they believe in ____________.

A. Others

B. Management

C. Their team

D. Themselves

Quiz

Essential Soft Skill Traits