Quiz

Business Communication Overview



#1
Communication is the successful exchange of information from one person to _________ in order to deliver meaning effectively.


#2
In the communication process, the person who initiates and sends the message is known as the:

 


#3
The stage of communication where an idea or information is first developed into something to share—such as a speech, email, or signal—is known as:


#4
The act of turning your thoughts into words, visuals, or symbols that others can understand is known as:


#5
The part of communication that includes culture, relationship, and environment between sender and receiver is called:


#6
The stage that allows the sender to know if the message was received and understood—and to adjust future communication—is:


#7
What are the three primary purposes of communication in business?


#8
When you create a positive image of yourself and your organization—encouraging others to want to work with you—you are:


#9
Communication is _______________ and can easily lead to misunderstanding without clarity and attention.


#10
Communication can be all of the following except:


Done!